Returns & Delivery

WHEN CAN I EXPECT MY ORDER?

If you want them instantly then select the download option - they will automatically come to your inbox.

We post out gift voucher packs within 24 hours. They go 1st class Royal Mail. Allow 1-3 days.

At checkout, there is also a Guaranteed Next Day option but please order before 1pm.

HOW MUCH IS POSTAGE AND PACKING?

£2.50 per order or free if you select download.

CAN I GET A REFUND OR RETURN AN UNWANTED EXPERIENCE?

Refunds are only offered to the buyer on gift experiences bought within 30 days of purchase. Please email bookings@indytute.com with your order number.

We can not refund an experience once you are booked in with the experience provider. Once you are booked in you are bound by their T's and C's and booking policy.

CAN I EXCHANGE MY GIFT?

Yes!  We are happy to exchange your gift experience for something else.