Covid-19 Safety

 

A huge thank you to all our customers for being so supportive.  It has and still is a really tricky time for us and all our partners

Each experience and workshop partner will be slightly different but they all take the safety of our customers extremely seriously.

VOUCHER EXTENSIONS

All through 2020 we extended gift vouchers and we have been extremely flexible throughout the pandemic. All vouchers bought in 2019 and Christmas 2020 have now expired and can't be booked in. In some circumstances we can extend but we need to charge a 20% fee of the price of the original voucher to cover our costs.

Experiences bought in 2021 can be exchanged for home experiences if you can't make it to your in person experience or don't feel comfortable.

We appreciate your understanding.

All vouchers bought between Oct -Dec 2021 must be registered by June 25th 2021 to be booked within the year.

YOUR SAFETY

Look out for the 'Good to Go' logo on experiences such as Japanese Whisky Tasting and Gin Safari Bike Tour “We’re Good To Go” is the official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

Take a look at who's starting back up >> (this will be updated as government guidelines change)

These are guidelines but if you have any questions or concerns about a particular experience please contact us through the chat function below.

These guidelines are subject to change.

  • Group sizes limited or larger venues used to help with social distancing.
  • If your class/workshop teacher or any of their household displays symptoms the class/workshop will be cancelled and rescheduled at a later date.
  • If any participant, or anyone in their household, is unwell or displaying any symptoms of Covid-19, then we ask them to reschedule their class or give their place to a friend. 
  • Anyone booked on to the class may be asked to wear a mask and hand sanitiser will be provided.
  • Once booked in you are subject to our partners terms and conditions. We aim to be as flexible as possible but different partners have different restrictions on rebooking if you are unwell or can't make the experience. 
  • Hoxton Hotel
  • Selfridges
  • Soho House
  • Stella Magazine
  • Stylist
  • Time Out
  • The Times
  • Press